Insights Greenhushing

The rise of greenhushing: It’s not easy being green

Environmental concerns are at the forefront of many conversations in the private sector today. While the issue of corporate greenwashing has received significant attention, a new worrisome trend has emerged: a practice being referred to as “greenhushing.”

Greenhushing

What is greenhushing?

In recent years, the term “greenhushing” has been coined to describe downplaying or minimizing the positive environmental impacts of an action or efforts of an organization. While greenwashing involves exaggerating or misleading claims about sustainability, greenhushing can be more insidious in its subtlety - it involves actively suppressing or avoiding discussions about environmental indicators and achievements.
Source for data displayed on visual graphics: South Pole’s 2022 Net Zero Report

What does it look like, and what are the consequences?

Greenhushing can be observed in the fashion, energy, and even development sectors, among others. By withholding or understating information about their green initiatives, organizations purposefully take a backseat in conversations about environmental impact and sustainability.

While it may seem counterintuitive to downplay positive contributions to the environment, making public declarations about sustainability can invite unwanted external scrutiny. Due to public backlash over companies accused of greenwashing, companies may be reticent to put their efforts on display. Being accused of having the “wrong” motives or overexaggerating their efforts could cast a negative light on the institution, despite any good intentions.

A company may also prefer to keep its sustainability strategy under wraps if it’s still in its nascent stages. They may wait until it’s more concrete or has delivered tangible results, again to avoid accusations or increased scrutiny, to speak on their green initiatives.

For those with new and established strategies alike, publicizing sustainability efforts, especially if they are bigger in scale, could lead to expectations of large capital investments or reduced short-term profits. Investors might be concerned about the financial implications of major sustainability initiatives, driving companies to be more conservative in what they are willing to share about their environmental commitments.

By limiting public communication, greenhushing makes it harder for consumers and organizations alike to scrutinize targets and share knowledge. This opacity could result in a lack of opportunities for institutions to collaborate on greener initiatives, and consumers and audiences looking to support such initiatives become a missed market segment.

Treating environmental compliance and innovation as a touchy subject leads to its alienation from public discourse in favor of “safer” conversations. Issues like emissions and e-waste are brushed under the rug, slowly walking back the progress that’s been made in incorporating environmental issues into high-level discussions in recent years.

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By limiting public communication, greenhushing makes it harder for consumers and organizations alike to scrutinize targets and share knowledge.
Source for data displayed on visual graphics: South Pole’s 2022 Net Zero Report

What should be done?

The best way to combat greenhushing is to do the right, albeit difficult, thing: have the conversation.

The saying “nothing easy is worth doing” is true here. Difficult conversations have historically prevented companies from addressing topics like gender equality, diversity and inclusion, and disability rights. Keeping the status quo is seen as easier, but these issues, like that of sustainability for the future of our planet, are worth having despite being uncomfortable. Change does not happen in a vacuum, and in order to combat greenhushing, companies will need to become comfortable with being openly green. This shift toward “green vulnerability” will allow for more complex, nuanced conversations about the real challenges of meeting environmental targets and how companies, policy makers and consumers can work together.

Talking openly about what a company hopes to change, and how they are working towards it, gives consumers insight into the people behind an initiative. We tend to trust companies when they disclose information and give people background on their products; when there is an issue, it is expected that the company recall or fix the problem. The same should be said of environmental issues. We trust that companies should do the right thing, and if not, correct it and inform shareholders, employees, and consumers of that fix.

Mentioning a failed campaign or an initiative that just didn’t quite stick paradoxically builds trust in an institution from an audience perspective: when someone is open and willing to share their harder moments, it is easier to trust them to be honest about things good and bad. Under-reporting could harm more than help a business, and being open about successes, however small, would build trust rather than have the potential to erode it should their actual sustainability efforts be brought to light.

While openly communicating results can be intimidating, it is good not only for an organization’s business and reputation for building trust, but also good for the planet for sharing what’s working, what’s not, and how to improve progress.

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Talking openly about what a company hopes to change, and how they are working towards it, gives consumers insight into the people behind an initiative.
Source for data displayed on visual graphics: South Pole’s 2022 Net Zero Report

How can we help?

The choice to engage in greenhushing is driven by good reason - to protect profits, stakeholders, company image and reputation, etc. Fully disclosing sustainability efforts, or lack thereof, is seen as a threat to one or more of these core factors. Rather than a threat, we see this as an opportunity, and want to work to reframe this conversation.

We believe that their open commitments to green initiatives help solidify companies as respected voices in conversations around sustainability. Your customers and corporate clients care about social and environmental impact and want their choices of brand to reflect their values. We can help organizations track and communicate progress in meeting these sustainability commitments.

Here are some ways we can help your team bring sustainability back into the conversation:

Brand strategy

Focus on sustainability at the brand level, emphasizing how brand level strategies in environmental responsibility can add and complement corporate level strategies, not distract them.

Identifying foundational metrics

Metrics are complex, and it’s hard to know which ones matter most to stakeholders. Constantly changing regulations create confusion about what to track. By knowing what to measure, how to measure it and how to tell your story, you can realize better results and greater impact.

Culture audit

Evaluating your organization’s culture can unlock insights into the best strategies to demystify or destigmatize environmental discussions, allowing us to jointly develop an approach to improve sustainability for internal and external communication.

When it comes to sustainability, we live in an era of performance, transparency, and accountability. Engaging your audience with sustainability efforts - both successes and failures - helps build the foundation toward not only a more sustainable and trustworthy institution, but can benefit your industry as a whole as these initiatives pick up speed. With our proven track record advising some of the world’s leading impact-driven institutions, we are excited to facilitate the conversation and help move from the practice of greenhushing to an environment accepting and encouraging of green vulnerability.