Improving IFC's clients' capacity to manage E&S risks
Financial • Infrastructure • International Finance Corporation
Background & Objectives
Establish a growth strategy
and create a learning program to accelerate an increased capacity for IFC’s partners and clients to reduce E&S issues and to meet performance standards.
How could we establish an externally facing program that helps enhance the quality of E&S risk management while building the IFC brand as a thought leader in E&S competencies?
What was the big project question?
How did we work through the challenge?
Defining the current state
We worked with the ESG team and performed a stock taking exercise of all existing learning materials and resources currently available that could be used for training a broad range of external constituents & partners on IFC’s Performance Standards. This also included understanding the needs and identifying the gaps of the institutions who use IFC’s Performance Standards, as well as IFC’s own internal training needs. We created PS specific learning objectives that were reviewed and approved by PS subject matter experts.
Content mapping
We built on previous work of the E&S team and cataloged and mapped all existing resources to specific PS learning outcomes and objectives. We helped visually display areas where resources were abundant and where information was missing and new materials were needed.
Ideation of the future state
After carefully analyzing the current state, setting the learning objectives and mapping the existing content, we proposed a structure for a learning program based on IFC needs and aligned with the OLC learning platform.